Oreste
Pasquali

No one has a crystal ball but one thing is for sure: we cannot control what happens but we can decide how to face it. With this in mind, we choose to make our best effort as usual, one step at a time, day after day. Knowing the challenges can only be overcome through transparency, honesty, a high level of professionalism, outstanding associates who continually improve their expertise and anxious to build the future of this company with us. Men and women who believe in their dreams and who work with determination towards their realization.

What can we do to help these new generations find their place in the world? I see many young men and women who have the desire to work hard, make advances, build a career and become an example to others. The Group can offer them the possibility to challenge themselves. The new generations have a great deal of potential with their knowledge and experience of technology but they need to be offered the opportunity to put themselves out there, move ahead and begin a serious and concrete work path. Well, I would like our young people to leave here convinced that the choice they have taken today can make a difference in our sector, that merit is rewarded, and commitment and dedication are never wasted. In this group you are in the right place to be given the opportunity to follow a path which will bring you great satisfaction..

In 1986, when we started to use the franchise formula, we did not envisage to go such a long way. We were a bit like pioneers and had very few instruments available to us. However, we knew very well what was our focal point: the client. (…) Since 1986, many things have changed: we have changed, the world has changed. What has remained unchanged however with the passing of time are our principles: correctness and transparency which we should always show towards our clients, but also towards our employees, who should be guided and supported in their growth

Our rules are quite simple and bound by regularity, operability, relations with clients and colleagues (…). Simple rules, but valid in all markets, yesterday, today and tomorrow. This brings us to the tenacity, equilibrium, respect, discipline, professional undertaking, appreciation of the people who work alongside us and who are walking together along the same road towards mutual objectives and values (…). These principles are the foundations of this Group. It is those principles that give dignity to our individual work and an outstanding value to our brand name on the market.

Our clients have become more demanding, more selective, more thrifty and ask for increased innovation, transparency, responsibility. Today companies are judged also on their ethical behavior as well as financial results, but our sense of responsibility cannot arise from a utilitarian choice, or be shown to enhance our image. This choice should reflect a way of life. To be useful to others is the basis of our company, giving added value to our profession because to be a good employee, a good consultant, does not mean just to be a good salesman.

We have always invested in the motivation, formation, growth of our young employees ,keeping in mind both integrity and correctness, indispensable values. We are continuing down this road. The longest living and more solid companies are those that have paid more attention to the people. We have always tried to put the greatest value on our human capital, creating a positive climate able to attract, create trust, encouraging our young employees to grow, bringing benefits and satisfaction to everyone. We have always taken very seriously the well being of our employees. We have always put the person in first place because our “men” are the real creators of the success of our company.

Customers represent an invaluable wealth: their loyalty will determine our long term growth. We have to be interactive on their behalf considering that we operate in a very integrated system which generates synergy, economic scales, opportunities, satisfaction, solidity for the whole Group and every one of us. To present ourselves without a culture of the system, without the awareness that we are a unique organism, would mean losing professional opportunities.

... a real leader is a teacher, plans the route, changes habits. This is where our responsibilities come from! We cannot ignore that social fall downs are a consequence of our economical and managerial actions, especially when it concerns people’s savings, and when the person involved is at the controls and decides the rules of the game. This is why our companies have to be guided by correctness, undertaking, professionalism. Working within this group is similar to managing a piece of society and this “binds” us to ethically correct behavior. The most important supporting bedrock has to be transparency throughout our service.

Our schooling has allowed us to transmit technical-managerial competence to young people; our method. It would be considered intolerable if we stopped training our young employees. If we stopped transmitting our know how acquired over the years, we would loose, little by little, our identity (…)We were the first in the field to believe in the young people by giving them a chance to become entrepreneur. Our plans for growth are depending on this and can only be realized if we continue to commit ourselves with the young (…). We would not have gone very far if Tecnocasa had not been aware of the motivation of our young employees.

A factor exists thanks to which individuals become a group, a group of associated agencies become an organization. This factor is called collaboration. Those at the top of the organization cannot but pay attention to the equilibrium created within, a combination of mutual interests and the code of conduct which regulates their behavior. It is always gratifying to witness episodes of loyalty between colleagues, exchanges of information, news or when I see reciprocal collaboration between associated agencies. Loyalty and collaboration are the top rung of the ladder of values of our network.

Tecnocasa is increasingly in the spotlight. s Universities study us for our organization, journalists draw on the vast amount of information we have available, our presence is requested at the most important conventions (…) Our visibility increases day by day. The time is favourable and extremely exciting but also very delicate because our notoriety steeply increases the expectations of our company. We must not become complacent nor presumptuous. If we really care for our clients, we have to be credible and trustworthy. Reputation is the only thing that counts in the world of business. We have to carry out what we promise and be punctual in doing so because trust derives from regularity and coherency when it comes to dealing with our clients.

We will win the challenges of the future providing we are able to form a top level franchise company, with the very best professionals in the field but on condition that we all work in an ethical manner. The market is not a place for flying visits. The market is made up of rules and regulations. Values and therefore responsibilities, respect, integrity, honesty, loyalty, undertaking, make the job sound, vital and durable.